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QR SERVICE RECORDS AND CLIENT NOTIFICATIONS

LiftIQ ServiceOps

A QR-based operations workflow for unit records, maintenance checklists, repair backlog visibility, open violations, GPS scan context, PDF reports, and client-ready completion emails.

Home screen layout

From the LiftIQ Pro home layout into QR service operations.

ServiceOps starts from the platform home, then moves the field user into QR scans, scheduled tickets, maintenance visits, violations, and completion notifications.

01
ServiceOps entryUsers see where LiftIQ ServiceOps lives inside LiftIQ Pro.
02
Scan or load the unit ticketThe module opens into the purpose-built workflow instead of a generic page.
03
Complete the service record and queue the client-ready notification.The result stays connected to the rest of the LiftIQ platform.
LiftIQ Pro home screen showing module entry points
LiftIQ ServiceOps module screen

Turn every QR scan into a service record.

ServiceOps gives the homepage QR workflow its own space: scan the unit, load the correct ticket, show violations and backlog, complete the maintenance record, generate the report, and send the notification.

QR scan1 unitentry point
Visits6 todaysample
Open violations1sample
NotificationQueuedsample
Unit QR

Scan the right unit record

Open unit data including state number, company unit number, nickname, site location, equipment type, and contacts.

Checklist

Complete structured maintenance

Capture task status and notes under clear Maintenance parent categories.

Backlog

Review open repair items

Show repair backlog items at the unit level, including target hours and actual hours when completed.

Violations

Surface compliance issues

Show open violations, days past due, compliance status, issue flags, and deficiency details.

GPS

Document scan context

Compare the site location pin and the ticket-scan pin in the admin console map.

Notify

Email completion records

Send client-ready completion notifications with PDF attachments and service summaries.

QR records, maintenance visits, violations, and notifications.

The mechanic gets the correct unit record in the field. Supervisors get searchable proof of work after the visit is submitted. Clients get cleaner completion notices.

Remaining6 taskssample
TicketOpensample
Violation1 opensample
GPSCapturedsample
LiftIQ ServiceOps sample iPhone workflow

Supervisor and customer visibility.

The admin console and customer-facing outputs are the operational payoff: cleaner records, better search, stronger proof, and safer notifications.

Admin console

Search, filter, and export activity by date range, mechanic, property, unit, route, and status.

GPS proof

Show both the property location and where the ticket was scanned for internal review.

Client notifications

Route completion emails to one contact or an entire team with report attachments.

Private deployment

Configure unit database import, QR cards, contacts, routes, reports, and notification rules around your operation.

ServiceOps Licensing

Two ways to buy ServiceOps.

Run it as an add-on to BidBuilder, or stand it up on its own. Either way you get the full QR maintenance workflow with unlimited users, units, and client notifications — licensed per branch, with the rate stepping down as you add locations.

Add-on

Add to BidBuilder

Layer ServiceOps onto an active BidBuilder license at a reduced per-branch rate — one platform, one bill.

From $300/ branch / mo
  • QR unit records & maintenance visits
  • GPS-verified scans & checklists
  • Automatic client notifications with reports
  • Native iOS field capture
  • Shares your BidBuilder units & branches
Single ShopRegionalMulti-Region
Request a quote

Per-branch pricing with unlimited users — quoted to your operation. Add-on rates are discounted from standalone, and every plan includes the iOS field app and unlimited client notifications.

Part of the LiftIQ Pro field operations platform.

Each module keeps its own workflow focused, while sharing the same product family for measurements, records, surveys, proposals, maintenance operations, and report outputs.